%20(1).svg){kind=spacer}
How Quooker
Streamlined Its RTI management
with RTI Blockchain
Customer Success Story
Quooker streamlined its crate management with RTI Blockchain, resolving inefficiencies and gaining better visibility into stock levels and crate flows. By implementing digital solutions, Quooker reduced costs, improved operational efficiency, and empowered suppliers with real-time inventory tracking. Future plans include integrating RTI with ERP and WMS systems to fully automate their processes and achieve long-term goals. Read the full story below!
Get in touch to learn how
“The RTI Blockchain solution has significantly improved our operational efficiency and provided greater insights into our processes. The support has always been prompt and helpful, strengthening our confidence in the solution. I look forward to fully utilizing all functionalities of RTI in the future. Our Inbound, Replenishment, and Outbound teams have become enthusiastic users, continuously collaborating to make RTI even more efficient in our operations.”
– Lovepreet Singh, Logistics Planner, Quooker
The challenge
Quooker, known for its innovative boiling water taps, faced significant logistical challenges. Their load carrier management, specifically for crates, was inefficient. Chronic shortages extended delivery times as suppliers frequently reused their crates, leading to higher costs and reliance on alternatives like cardboard boxes. Tracking crate flows was also a persistent issue, leaving Quooker without clear oversight.
Lovepreet Singh explains:
“We had to continually order new crates and lost track of where they were going. This resulted in unnecessary costs and longer delivery times for suppliers.”
“The RTI app is highly intuitive and user-friendly,” says Lovepreet. “The process went smoothly, and with the barcodes, we now have much greater control over our load carriers.”
The solution
Quooker opted for the RTI Blockchain solution to streamline their load carrier management. The decision was driven by its user-friendly design and ability to digitize crate management, which was previously done manually on CMR forms.
Implementation was smooth, with one small hurdle: staff initially struggled with inputting crate dimensions as the crates were unlabeled. With support from consultants Sven and Yves, barcodes were added to simplify the process and improve operational flow.
Results and Improvements
While Quooker is gradually adding more suppliers to the RTI system, the benefits are already evident. They now have better visibility into minimum and maximum stock levels at external locations and can monitor the average number of crates per shipment with greater accuracy.
A major advantage is the proactive functionality for suppliers. Previously, suppliers had to email requests for crates after the fact. Now, they can view real-time availability and request additional crates through the platform.
“The RTI app is highly intuitive and user-friendly,” says Lovepreet. “The process went smoothly, and with the barcodes, we now have much greater control over our load carriers.”
“We want to fully integrate RTI with our ERP and WMS systems to automate the entire process,” says Lovepreet. “This will provide us with even greater insights and further improve efficiency.”
Future plans
Quooker is already seeing substantial improvements but aims to take it further. Their goal is to integrate RTI with their ERP and WMS systems by February 2026. This will enhance the automation of their load carrier management and help achieve their long-term goals.
Conclusions
The RTI Blockchain solution has enabled Quooker to streamline crate management, reduce costs, and enhance operational efficiency. Despite ongoing developments, the user-friendly interface and exceptional RTI team support have made a significant difference in their supply chain.
“We are very satisfied with RTI Blockchain and look forward to fully utilizing all of RTI’s functionalities in the future. I am also eager to see the further integration and optimization of our system.” – Lovepreet Singh, Quooker
.png)
Get the RTI Management Process Design© now
Benefit from the RTI Management Process Design framework to get your reusable packaging management processes optimized.